Photo by Charles 🇵🇭 on Unsplash
If you ask your employees to rank how important measurement is in your organization, how would most respond? Would they perceive measurement is important but also feel their own performance isn’t measured?
The plain fact is that some companies are culturally resistant to change and resistant to measurement. It’s possible that resistance comes from a fear of accountability. But without accurate measurement, decisions are often made on how a program ‘feels’ or how much an initiative is liked by employees.
If your organization doesn’t currently have a measurement culture, it’s important to first educate employees on the importance of metrics to facilitate growth and innovation. Gaining buy-in at the emotional level is an important first step to gaining acceptance and participation.
